Return & Exchange
At Dripplok, we want you to be satisfied with your purchase. This policy explains when and how you can request a return or exchange.
Return & Exchange Period
Eligible products can be requested for return or exchange within 7 days from the date of delivery. Requests submitted after 7 days may not be accepted.
Conditions for Return or Exchange
Products are eligible for return or exchange only if they are unused, unworn and unwashed, have not been altered or modified, still have their original tags and labels attached, are returned in their original condition, and show no stains, damage, odour or signs of use. Customers must also provide valid order details or proof of purchase, and all returned products are subject to inspection.
Eligible Reasons
Returns or exchanges may be accepted where the wrong product or wrong size was received, in the case of a manufacturing defect, if the product was damaged during delivery, if the product is materially different from what was ordered, or for an eligible size exchange. For damaged, defective or incorrect products, customers should contact us as soon as possible and preferably within 48 hours of delivery, along with clear photographs or videos.
Size Exchange
Customers may request a size exchange within the applicable return period. The replacement size is subject to availability. Customers are strongly advised to check the size chart on the product page before placing an order.
Non-Returnable Conditions
A return or exchange may be rejected if the product has been worn, washed or altered, if tags or labels have been removed, if the product has stains, odour or damage caused after delivery, if it shows signs of use, if the request is submitted after the applicable return period, if the returned product does not match the product originally delivered, or if the product was clearly marked as non-returnable or final sale at the time of purchase. Nothing in this policy is intended to restrict consumer rights that cannot legally be excluded.
Return Verification
Submitting a return request does not automatically mean the return has been approved. Once the product reaches Dripplok, our team will inspect it to verify its condition and eligibility. If the product does not satisfy this policy, the return may be rejected.
Return Shipping
For eligible returns caused by a wrong, damaged or defective product supplied by Dripplok, we will arrange the applicable return process. For size-related or customer-preference returns and exchanges, applicable return shipping or handling charges may apply.
How to Request a Return or Exchange
Contact us with your order number, customer name, registered mobile number or email, product name, reason for return or exchange, and photographs or videos where applicable.
Contact
Dripplok (Swank Wear Ventures)
Email: dripplok.store@gmail.com
Phone: +91 75819 81975
Business Hours: 24/7
Last Updated: 16 August 2026
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