Refund Policy

This Refund Policy explains how and when refunds are issued for orders placed on Dripplok.store. It should be read together with our Return & Exchange Policy.

 

When Refunds Are Issued

Refunds are processed once a returned product has been received by Dripplok and inspected in accordance with our Return & Exchange Policy. Refunds may also be issued when an order is cancelled before dispatch, when Dripplok cancels a prepaid order as set out in our Terms & Conditions, or when a product is confirmed to be wrong, damaged, defective, or materially different from what was ordered.

 

Refund Method

Prepaid orders made by card, UPI, net banking or wallet are refunded to the original payment method used at checkout. Cash on Delivery (COD) orders are refunded via bank transfer or UPI to the bank or UPI details provided by the customer. Dripplok does not issue cash refunds.

 

Refund Timeline

Once a return is received and approved, Dripplok initiates the refund within 3 business days. The amount typically reflects in the customer's account within 5–7 business days, depending on the bank, card network or payment provider. Dripplok is not responsible for delays caused by the customer's bank or payment provider.

 

Shipping and Handling Charges

Original shipping charges, where applicable, are non-refundable, except where the return is due to a wrong, damaged or defective product supplied by Dripplok. For size-related or customer-preference returns and exchanges, applicable return shipping or handling charges may be deducted from the refund amount.

 

Partial Refunds

Partial refunds may be issued at Dripplok's discretion where a returned product shows minor signs of use, missing accessories or packaging, or other conditions that do not amount to full non-eligibility under our Return & Exchange Policy.

 

Non-Refundable Situations

Refunds will not be issued where the return request falls outside the eligible return period, where the product does not meet the conditions set out in our Return & Exchange Policy, or where the product was marked as non-returnable or final sale at the time of purchase. Nothing in this policy is intended to restrict consumer rights that cannot legally be excluded.

 

Order Cancellations

Orders cancelled before dispatch are eligible for a full refund on prepaid orders. Orders cancelled after dispatch will be treated as a return once the product is received back, subject to our Return & Exchange Policy.

 

Tracking Your Refund

To check the status of a refund, please contact us with your order number, registered mobile number or email, and the payment method used.

 

Contact

Dripplok (Swank Wear Ventures)

Email: dripplok.store@gmail.com

Phone: +91 75819 81975

Business Hours: 24/7

 

Last Updated: 16 August 2026